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On-Line Triage with Accurx

You can contact your GP surgery using a secure and confidential online form from Accurx.

Just answer the questions and follow the instructions, including any advice about submitting urgent requests online.

An online form is a quick and easy way of letting your GP surgery know what’s wrong or raising a query or concern. This can help you get the right care when you need it.

Your Triage form is reviewed by a member of the team who will contact you to advise of the next steps.

This could be:

  • an appointment that day or the following day
  • a phone call that day or the following day
  • a text message responding to your query
  • advice to go to a pharmacy or another NHS service
  • If you need urgent care

For emergencies, go to your nearest A&E or call 999 for an ambulance.

For urgent medical help, go to 111 online or call 111 if you cannot get help online.

For more information regarding on-line forms please visit the NHS website

Page published: 7 November 2025
Last updated: 7 November 2025